Address of Welcome
Following are the opening paragraphs of the Yu Yao Business Hotel
Guest Services Booklet found in each room:
Honorific guest:
Welcome to the beautiful Yu Yao, and thanks for staying at Jian Nan commercial hotel.
Yu Yao Jian Nan commercial hotel is decorated inline with 3 standards. During your staying time, we are trying to make a convenient, comfortable, safe, private, and valuable for you. The service directory will introduce you to our main service, business time, undertakings and contact telephone. If you have any needs, please call Front Desk or house-keeping, we will do our best to help you. We want you to give us more valuable opinions in order to improving.
We hope that you are good lucky, and come here next time.
General Manager
Over the past few weeks I have had numerous opportunities to contact the front desk, but let's just say I never do it over the phone. NO ONE in this hotel speaks a word of English. So, when the air conditioner's remote is not working, I run down the 3 flights of stairs and wave it at whomever happens to be seated at the front desk. The same is true for the TV remote. There are some definite tricks to maximizing the guest services, and it's amazing what you can convey through gestures. "Xie,xie" is "Thank you" and works in all situations. When we first arrived there were only two tiny towels in the bathroom, but since then, fresh bath towels are delivered every day! There is a hotpot in the room for heating water, and every morning I look forward to my cup of Nestle's Instant with powdered creamer and a touch of sugar. It is actually a nice way to start the day. In the hotel breakfast room, no coffee or tea is provided. The woman in charge prepares what I think is a hot soy milk.. pretty good with sugar, but no caffeine. This morning, I took a photo of the breakfast lady... and her wares... she is kind of tough, but I'm wearing her down!
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Location:Yu Yao Business Hotel


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